With Ortel you call at favorable rates to the Netherlands and abroad with the reliable network of the Dutch mobile provider KPN. Next to calling, you can also text (SMS) and internet with the prepaid credit of Ortel. At Gamecardsdirect we offer several prepaid options of Ortel.
How do I buy 20 euro worth of prepaid credit at Gamecardsdirect?
Follow the steps below:
- Choose with which amount you want to upgrade your Ortel prepaid credit;
- Put this product in your digital shopping cart;
- Click on the “Order Safely” button;
- Fill out your personal information;
- Pay with one of the many payment options we offer at Gamecardsdirect;
- Within seconds you receive the prepaid code you have bought in your email account.
How to get information about your Ortel phone credit?
To get information about your phone credit you undertake the following steps:
- Call the combination *101#. You will receive a message from Ortel about your most current phone credit;
- Call the number 1244. Follow the instructions and a voice tells you what the status is of your prepaid credit.
How long can I use my Ortel phone credit?
Prepaid credit of Ortel is valid for six months, on one condition: You need to make use of your credit at least once every six months by making a phone call, sending a text message (SMS), or by making use of the internet. When you do not, you do get an extra month to upgrade your phone credit. If you still have not upgraded your credit within seven months, you will lose your phone number and the credit that is still on your SIM card. The remaining credit you do not get refunded.
The Ortel customer service
There are three distinct ways to contact the Ortel customer service:
- Call the number 1200 for free with the phone that holds your Ortel SIM card;
- Call the number 0900-1612000 with another phone than the one that holds your SIM card;
- By making use of the Ortel contact form, which you can find here.
Terms and conditions
You can redeem your Ortel Mobile quick and easy. Follow the steps below:
- Call the phone number 1244;
- Choose option 9;
- Follow the instructions, and type in the Ortel prepaid code you have bought at Gamecardsdirect;
- Your prepaid credit will be immediately updated.