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Toneo First Manual


What's a Toneo First?

Toneo First is a French prepaid credit card. This card can be used in France and abroad to make online payments. Toneo First has all the advantages of an ordinary credit card, for anyone to use.

How does a Toneo First work?

By creating an account on the Toneo First website you have access to the following:

  • Your transaction history;
  • Track all your transaction activities;
  • Upload your card;
  • You can transfer to other Toneo First cards;
  • You can block your card.

When you want to buy a product and the seller has an option to pay with Mastercard, you can use Toneo First.

How do I use a Toneo First Top Up code?

Using your Toneo first Prepaid Card Top Up code in 5 simple steps:

  1. Choose the desired value, add the Toneo First Card to the Gamecardsdirect shopping cart;
  2. Go to the payment screen and enter your name and email address;
  3. To top up your Toneo Card, go to the Toneo First website, log in to your account and proceed to the top-up of your Toneo First.
  4. Enter the code you received from us via your email.
  5. The money will be in your account ready to use within seconds.

You can top-up your card via the French help desk by using the following number: 01 70 55 78 03

Still in need of help?

Can't figure it out or do you have another question? Call, mail or chat with us! We are happy to help a customer in need. Our Customer Service team is available Monday to Friday from 08:30 - 17:00 via:

  • Live Chat
  • E-mail ([email protected])
  • Telephone NL ( +31 (0)85-0477536)
  • Telephone BE (+32 (0)784 82 369)
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