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Neosurf card €5

Instant delivery
Digital Code
  • 5 euro digital Neosurf credit
  • Redeemable at Neosurf.com
  • Can be used directly as a means of online payment
DO NOT respond to cold calls asking you to send code details
NEVER use these codes to pay fines, fees or deliveries
More information
€ 5,00

Information

  • Make online purchases at more than 20.000 webshops;
  • Neosurf: the online payment method for game and entertainment websites;
  • Buy a Neosurf card at our webshop and receive a prepaid code of 5 euro;
  • Pay with one of our many payment options;
  • This card is valid for 1 year from the date of purchase!

What is Neosurf and what can I do with it?

Neosurf is one of the latest payment methods that allows you to shop online! The prepaid code you receive via email can be used to make online purchases at more than 20,000 webshops.

Neosurf is often used as a means of payment at game and entertainment websites. Would you like to know at which websites you can pay with Neosurf? Click here and for an overview.

How can I pay with a Neosurf card?

Paying with Neosurf is simple and can be done in 3 simple steps:

  1. Buy a Neosurf Card via our webshop;
  2. After completing your order you will receive a 10-digit Neosurf Code by email;
  3. Go to your favourite online store, select the payment method Neosurf and fill in the 10-digit Neosurf code you received.
  4. The credit of the Neosurf code will immediately be deducted from the total value of your purchase.

Any credit that remains after your purchase can be transferred to another Neosurf prepaid card - with a maximum of €250.

How can I buy Neosurf credit online?

Neosurf Cards can be purchased safely, quickly and securely at Gamecardsdirect! Our webshop is open 24/7, so you can buy Neosurf prepaid Cards online whenever it suits you. You never even have to go out the door.

With our webshop you can purchase the following values:

Description

  • Neosurf voucher 5 €;
  • The safest global payment method;
  • Credit can be spent in parts;
  • Just as safe as cash, anonymous and fast.

With Neosurf you can make safe online payments. You will receive the code digitally by email. This code is not refundable. Check, before you buy this product, whether the webshop accepts this payment method. For more information, go to neosurf.com or to our Terms and Conditions.

Terms and conditions

KYC Policy Neosurf

In this document you will find the most up to date KYC policy of Neosurf: http://www.myneosurf.com/pdf/NS_Cards_France_Website_KYC_Policy_May_2022.pdf.

This product can only be used on German accounts. This code is non-refundable. The right to return expires when the code has been received by the customer. Whenever another currency is offered other than Euro, the currency will be changed into Euro, taking into account the most current exchange rate on that specific moment and time.

When the customer loses their purchased code they will not receive a new one. When there are reasons to suspect fraud or purposely neglect by the customer, Garena, the creator of Free Fire, can choose to block the account of the customer. In case this happens, make sure to contact Garena on their helpdesk, which you can find here. Questions about exchanging your code or when you have not received your code within 10 minutes, get in touch with Gamecardsdirect on [email protected].

Your right to annul your purchase and to ask for a refund depends on the type of products you have bought at Gamecardsdirect. In the core it is the rule that the purchase of digital products and digital content is final. This means that the general terms and conditions are that there will be no refunds, unless it is governed by local law or the supplier of the specific gift or game card. For all other products you have to take into account that your right of withdrawal expires when you have received the code. Digital content that you cannot annul, but is not limited to, are the following: wallet prepaid credit, games, game extras, subscriptions, shopping gift cards, phone credit, prepaid credit, and crypto currency.

When do I receive my code?

Whenever you buy a code at Gamecardsdirect, you always pay before receiving the actual code. You receive your purchase by email. Is there something incorrect when it comes down to your payment information? Let us know. Keep in mind that we are not responsible for incomplete telephone payments. Make sure that you have enough credit on your phone to complete a payment process. Incomplete telephone payments will not be reimbursed.

The prepaid code is not exchangeable for cash money, and cannot be resold or be exchanged in another type of way. Your code will not be reimbursed whenever you lose it, it gets stolen, or gets used without any other type of permission. The amount that you have paid for can only be used once.

I did not receive my code within 10 minutes

When the code is not in your email box within 10 minutes, it could be that your order ended up in your spam folder. Make sure to check the spam/advertisement/promo folder first. It could also mean that you have used a payment method that we need to double-check, which means that getting your code takes somewhat longer, but this will never be more than 24 hours.

As long as we did not send the code to your email account you can still change your mind, thus you can annul your order. You have 30 days to retract your purchase, or until the moment you have received the code in your email box.

Redeem instructions

How to use the Neosurf Voucher to pay for your online orders?

You can use your Neosurf Card to pay for your order with ease. Follow these steps to redeem your Neosurf Card:

  1. Head over to the website you would like to purchase a product from (first make sure that the website accepts this payment method!);
  2. Make sure to fill in the code without extra spaces or typos and continue with the payment process until you reach the ‘Thank you’ page;
  3. You can use the remaining balance together with another Neosurf voucher, up to 250 euro.

How to use your Neosurf account to pay for your online orders?

It is possible to pay online by using the money in your Neosurf account. To do so:

  1. First thing, go the SPEND page on your Neosurf profile and take note of your myNeosurf Pincode;
  2. Head over to the website you would like to purchase a product from (first make sure that the website accepts this payment method!);
  3. Proceed to the payment screen and enter your PinCode;
  4. Make sure to fill in the code without extra spaces or typos and continue with the payment process until you reach the ‘Thank you’ page;

How to top up your Neosurf account with a Voucher?

  1. Log in to your Neosurf account;
  2. Choose to make a deposit with a Neosurf Voucher;
  3. Enter the code.

Do you want to check the balance on your Neosurf voucher?

  1. Go to the Check Voucher Credit page on Neosurf’s website
  2. Enter the 10 digits of your code and click ‘submit;
  3. You will immediately see the unused balance, your transaction history and more.
  4. You can also easily transfer your balance to another Neosurf card.
We are here for you
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  • Telephone: +31(0)85 047 75 36
  • E-mail support in the weekends
  • 1.100.000+ satisfied customers
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Country Language

Your choice of country ensures that we can offer you the right products and payment methods. Make sure that this matches the country of the account(s) on which you want to redeem the product.