Utomik 12 Months

Your right to cancel and refund depends on the type of product you have purchased at Gamecardsdirect. In principle, the purchase of digital products and digital content is final. This means that, as a rule, no refund will be given unless required by local law or supplier of the specific gift or game card. For all other products, your right of withdrawal expires upon receipt of the code. Digital content that you cannot be cancelled include, but is not limited to: Wallet Top Ups, games, game extras, subscriptions, shopping gift cards, call credit, prepaid credit, and crypt currency.

I didn't receive the code within 10 minutes

If you haven't received your code within 10 minutes, the email may have ended up in your spam folder. Therefore, always check your spam/advertisement/promotional folder. It's also possible that we perform an extra check for certain payment methods, which makes it take a bit longer before you receive your code. This will never take longer than 24 hours.

As long as we haven't sent you the code yet, you have the right to change your mind and cancel your order. You have 30 days to change your mind, or until you receive your code.

When do I receive my code?

When purchasing a product, the amount always has to be paid in advance, you will then receive your order by email. Got incorrect payment details? Please let us know. Please note that we are not responsible for incomplete (phone) payments. Make sure you have enough credit to complete the payment successfully. Incomplete (phone) payments will not be reimbursed.

The voucher code is not redeemable for cash and cannot be resold or otherwise exchanged. It will not be replaced if it is lost, stolen or otherwise used without your permission. Can only be used once.

Redeem your Utomik code

Follow these 4 steps to redeem your Utomik code:

1. Visit the Redeem Code page at Utomik’s website
2. Type your code and click the green “Redeem this code” button;
3. Select a subscription, if you don’t have one already;
4. Congratulations, you now have access to over 1400 games!

Download the Utomik installer at the bottom of the page 'Download Utomik' and install it to access the Utomik platform.