Help

We are very sorry to hear you are not satisfied with your experience! Is something wrong with your code? We will do our best to solve the problem! Our Customer Support is available for you 7 days a week and will always try to come up with the best solution. On workdays, you can call, email and chat with us from 08:30 to 17:00. On weekends we are available by e-mail. During the weekend and on festive days we only have limited support. Whatever the contact method you choose, please make sure to include the following information or have them readily available:

• Order number
• Email address
• Payment receipt

This will help us greatly in identifying the problem and resolving it faster.

Do you have a complaint, questions or remark? Don’t hesitate to contact us!

Would you like to get in touch? We are always open to suggestions and will deal with a problem as efficiently as possible. Choose how you want to contact us below, we are happy to talk!

Call us

Would you like to hear the voice of our customer service employees right away? Then give us a call at +31 (0)85-0477536

Email us

Do you prefer to write down your problem or question? Then send an email to info@gamecardsdirect.com and we will respond ASAP. We process emails in the order they are received. You can expect a response from us within 24 hours. During weekends and holidays, or if your request is more complex in nature, our responses may take a little longer.

Chat with us

If you prefer to get in touch right away, you can speak to an employee through the Live Chat Monkey in the bottom left corner of your screen. Smartphone users can find the chat feature on our contact page.