Your right to cancel purchases and request a refund depends on the type of product you purchased from Gamecardsdirect. In principle, the purchase of digital products and digital content is final. This means that no refund will be given, unless otherwise stated by local law or our supplier of the gift or game card purchased.
Didn't receive your codes?
Didn't receive your codes within 10 minutes? Please note that it may take a little longer if you use another payment method, such as PayPal.
It is also possible that your email with the code is in the spam folder or the commercial folder. Is the email not in one of these folders? Please feel free to contact us.
Please note that we do not keep the information longer than 30 days, so make sure you contact us within this period!
Difficulty redeeming your code?
Bummer if you have problems redeeming the code. Make sure the website accepts these codes as a payment method. If you still have problems, feel free to contact us.
Have questions about our digital products?
If you have further questions about our products, please see our FAQ page for frequently asked questions with answers. Is your question not there? Then feel free to contact us.