Lebara ONE €15

What is Lebara ONE?

Lebara ONE is ideal when you call abroad a lot. With Lebara ONE you can make use of the internet, call, and text for fixed low rates. You can already call fixed phone numbers nationally and internationally for 1 euro cent per minute.

How do I buy Lebara ONE 15 prepaid credit at Gamecardsdirect?

You can buy Lebara ONE 15 prepaid credit quick, easy, and secure at Gamecardsdirect by doing the following: Choose the amount you want to upgrade your Lebara ONE prepaid SIM card with. You can choose 15, 20 or 30 euro. Put the amount you want to buy in your online shopping cart, and click on “Order Securely”. Fill out some personal information, and choose the payment option you want to use. At Gamecardsdirect we offer a multitude of different payment options. In mere seconds you will receive the prepaid code you have purchased in your email box.

How can I upgrade my Lebara ONE prepaid SIM card?

You can upgrade your prepaid SIM card by taking the following steps:

• Press the combination *101* on your mobile phone.
• Press the 14-digit Lebara prepaid code you have purchased, and finish with a #.
• Next, press the dial/send button on your phone.
• You will receive a text message stating the amount you have added.

• Dial the free service number 1244.
• When listening to the audio menu, press option 2.
• Fill out your 14-digit prepaid code and end with a #.

How can I add credit to my Lebara ONE SIM Card while I am abroad?

You can add new credit to your Lebara ONE prepaid card while abroad, by following the steps below:

• Call the phone number +31684001244.
• Choose for “Volg de gesproken instructies” (or “Follow the voice instructions”)
• Type in your purchased prepaid code, and finish with a #.

How can I get information about my Lebara ONE credit?

You can get information about your Lebara ONE credit easy and free of charge. Follow the steps below:

• Type in the combination *100# on your mobile phone, and press the dial/send button.
• You get a text message with your most current prepaid credit.

• Call the free number 1244.
• Choose in the menu for option 1.
• You immediately get the most current status of your prepaid credit by voice message.

How long is Lebara ONE prepaid credit valid?

Lebara prepaid credit is very easy to use because your credit is valid indefinitely; there is one condition: You need to upgrade your prepaid credit every six months. When you do not, then your phone credit gets blocked; you can only get called and texted when this happens. You cannot upgrade your prepaid credit online. The only thing you can still do is call the free number 1244 to upgrade your phone credit; you have three months to do so. The credit that is already on your Lebara prepaid SIM card will be unblocked.

How can I reach the Lebara customer service?

You can reach the Lebara customer service in three different ways:

• Call the free number 1200.
• From abroad you call the number +31619001200.
• Fill out the contact form https://mobile.lebara.com/nl/nl/contact-us.